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Privacy Policy

Last updated: 3 September 2026

Clover & Flint Limited (“Clover & Flint”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use and protect your personal information when you visit our website, enter one of our competitions, contact us or otherwise interact with Clover & Flint.

1. Who we are

Clover & Flint Limited operates the Clover & Flint website and competitions.

Website: cloverandflint.co.uk
Email: hello@cloverandflint.co.uk

For the purposes of UK data protection law, Clover & Flint Limited is the data controller responsible for the personal information described in this Privacy Policy.

2. Information we collect

Depending on how you use our website and services, we may collect information including:

  • your name;
  • date of birth;
  • postal and billing address;
  • email address;
  • telephone number;
  • competition entry information and allocated entry numbers;
  • information relating to purchases, orders and transactions;
  • correspondence between you and Clover & Flint;
  • information required to verify eligibility or confirm a competition winner;
  • marketing preferences;
  • website usage, device and technical information, such as IP address, browser type and cookie information.

Where you enter using a free postal entry route, we may also process the information supplied with your postal entry.

3. Payment information

Payments made through our website may be processed by third-party payment providers.

Clover & Flint does not need to store your full payment-card details where those details are collected and processed securely by the relevant payment provider.

Payment providers may process your personal information in accordance with their own privacy policies and legal obligations.

4. How we use your information

We may use your personal information to:

  • administer and process competition entries;
  • process purchases and payments;
  • allocate competition entry numbers;
  • operate free postal entry routes;
  • verify eligibility;
  • conduct competition draws and identify winners;
  • contact and verify winners;
  • arrange delivery of prizes;
  • provide customer service and respond to enquiries;
  • maintain records of competitions and transactions;
  • prevent or investigate fraud, misuse or breaches of our Competition Terms & Conditions;
  • comply with legal, regulatory, accounting and payment-provider requirements;
  • maintain and improve our website and services; and
  • send marketing communications where you have consented to receive them or where otherwise permitted by law.

5. Our legal bases for processing

Under UK data protection law, we must have a lawful basis for processing your personal information.

Depending upon the circumstances, we may process your information because:

  • it is necessary to perform a contract with you or take steps at your request before entering into a contract;
  • we have a legal obligation to process or retain certain information;
  • it is necessary for our legitimate business interests, provided those interests do not override your rights and interests; or
  • you have given us consent, for example for certain forms of direct marketing.

Where processing is based on consent, you may withdraw that consent at any time.

6. Marketing communications

Where you have chosen to receive news, offers or information from Clover & Flint, we may contact you using the details you have provided.

You can unsubscribe from marketing communications at any time using the unsubscribe option provided in the communication or by contacting us at hello@cloverandflint.co.uk.

Unsubscribing from marketing does not prevent us from sending service messages that are necessary to administer a competition you have entered, a purchase you have made or a prize you have won.

7. Who we share information with

We may share personal information where reasonably necessary with trusted organisations that help us operate Clover & Flint, including:

  • website, hosting and IT providers;
  • competition administration and e-commerce providers;
  • payment processors and acquiring banks;
  • email and communications providers;
  • delivery and fulfilment providers;
  • professional advisers such as accountants or legal advisers; and
  • regulators, law-enforcement bodies or other authorities where required by law.

We do not sell your personal information to third parties.

Where third parties process personal information on our behalf, we take appropriate steps to ensure that information is handled securely and lawfully.

8. Competition winners

If you win a Clover & Flint competition, we may publish limited information about the result where appropriate and as permitted or required by applicable rules or law.

We will not publish a winner’s full home address, payment information or other unnecessary private information.

Additional information may be requested privately where necessary to verify eligibility, confirm identity or arrange delivery of a prize.

9. How long we keep your information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to administer competitions and meet legal, accounting, fraud-prevention, payment-provider and regulatory requirements.

Different categories of information may therefore be retained for different periods.

When personal information is no longer required, we will delete it or anonymise it where appropriate.

10. How we protect your information

We take reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no internet-based system can be guaranteed to be completely secure.

11. International transfers

Some of the service providers used to operate our website or business may process information outside the United Kingdom.

Where personal information is transferred internationally, we will take appropriate steps to ensure that safeguards required by applicable data protection law are used.

12. Cookies

Our website may use cookies and similar technologies for essential website functions, security, analytics, preferences and other permitted purposes.

Further information about the cookies we use and the choices available to you is provided in our separate Cookie Policy.

13. Your data protection rights

Depending on the circumstances, UK data protection law may give you rights including the right to:

  • request access to personal information we hold about you;
  • request correction of inaccurate or incomplete information;
  • request deletion of your personal information in certain circumstances;
  • request restriction of processing;
  • object to certain processing;
  • request transfer of certain information;
  • withdraw consent where processing is based on consent; and
  • object to direct marketing.

To exercise your rights, contact us at hello@cloverandflint.co.uk.

We may need to verify your identity before responding to certain requests.

14. Complaints

If you have concerns about how we use your personal information, please contact us first so that we have an opportunity to address them.

You also have the right to complain to the Information Commissioner’s Office (ICO), the UK’s data protection regulator.

15. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services or legal obligations.

The latest version will be published on our website with the date it was last updated.

16. Contact us

If you have questions about this Privacy Policy or how Clover & Flint handles your personal information, contact:

Clover & Flint Limited
Email: hello@cloverandflint.co.uk